บริษัท ไทยโฮยาเลนซ์ จำกัด

ERP Support function : Provide application support for Microsoft Dynamics 365 (D365) to all users across the organization. Improve development, testing, and release efficiency by creating tools and frameworks for robust and high-quality D365 implementation. Design technical solutions and create implementation plans for D365 projects. Participate in the development and deployment of D365 systems. Test and roll out D365 solutions to ensure optimal performance. Conduct training sessions for internal key users to enhance their understanding of Microsoft 365. Work closely with Corporate and local IT team to implement corporate and local IT projects. Assist and support the development of system applications. IT Support function : Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and peripherals Respond to IT support requests in person, via phone, email, or ticketing system in a timely manner. Diagnose and resolve technical issues related to operating systems, applications, and network connectivity Collaborate with IT team members to ensure smooth operation of IT systems and infrastructure Perform routine maintenance and updates on IT equipment and systems Create and maintain technical documentation and manuals for IT processes and procedures.