บริษัท ฟอลคอนประกันภัย จำกัด (มหาชน) , Falcon Insurance Public Co., Ltd.

Manage and maintain executives’ schedules effectively. Receive, screen and route incoming calls/ memos/ letter/ reports/ correctly in a timely manner. Compile, copy, sort and file records of office activities, business transactions and other activities. Arrange meetings, prepare agenda and related materials, including taking meeting minutes of meeting and properly follow up issues from each meeting. Manage executive’s travel and coordinate related arrangement effectively. Coordinate and communicate effectively both internally and externally. Translation of discussions as well recorded meetings into English. Understand main insurance products and terminologies, core insurance systems, reinsurance and claims. Prepare reports and make initial analysis. Assist in handling, and consolidating, IT procurement documents. Monthly invoicing approval management and tracking to ensure accuracy, cost effectiveness and timeliness services. Perform Visa processing, timely renewal, 90 days reentry notification submission, and embassy related tasks. Maintain a high level of secrecy. Perform duties as assigned.

Analyze user requirements, design documents and other documentation to develop test plan and detailed test cases. Report and document all issues, test cases ran, test results, and testing summaries in detail Perform automation/manual testing and data validation Work with development team and users to clearly understand the functionality under test to help determine test cases and clearly communicate issues found Review user requirements, procedures, and problems to automate applications or to improve existing systems. Collaborate with the project team for sprint/release work on tasks such as providing testing effort estimates, resolving defects or issues and providing status on work assignments. Create and execute manual / automated functional testing, integration, performance, regression, user acceptance, and cybersecurity testing Report and document all issues, test cases ran, test results, and testing summaries in detail. Perform automation/manual testing and data validation. Work with development team and users to clearly understand the functionality under test to help determine test cases and clearly communicate issues found. Review user requirements, procedures, and problems to automate applications or to improve existing systems. Collaborate with the project team for sprint/release work on tasks such as providing testing effort estimates, resolving defects or issues and providing status on work assignments. Perform duties as assigned

Coordinating, executing, and continually improving the overall activities and training plans for the company. Collaborating with department heads to identify specific training requirements. Developing comprehensive training programs that address identified needs. Creating engaging and effective training materials, including manuals, e-learning modules, and workshops. Organizing and delivering training sessions, both on and off online. Coordinating with external trainers and experts for specialized training. Assessing the impact of training programs through feedback, tests, and performance metrics. Making necessary adjustments to improve future training sessions. Providing career development opportunities and pathways for employees. Other activities related to employee engagement include welfare and benefit. Perform duties as assigned.

Review, analyze user request for system development / enhancement across all systems to ensure that cost-effective, quality is developed which address an organization’s business needs. Create detailed documentation of business systems and user needs. Including workflow and business process diagram. Review technical documents with vendor/other IT resources to ensure business requirements are adequately detailed prior to development. Work with users to conduct testing to meet agreed timelines and ensure that all tests are documented. Ensure that IT deliverables for assigned project/tasks are within agreed objectives & scope of work. Perform duties as assigned.