Insert Commercial Co.,Ltd.

Support End users (Hardware, Software, oNetwork) Backup PIC to Monitor such as Network, Anti-Virus Events Mac address registration Fixed asset & Standard software control Accessory control Manual installation & configuration of standard & non-standard software, manual of process to solved problem. Client Patch Management and Client Inventory Security (create computer label for new computer and transfer) O365 first level support

1. Provide guidance and technical term support to the team members, ensuring that the operations work properly. 2. Collaborate with various teams such as development team, infrastructure team to ensure alignment and effective integration of infrastructure components. (Cross function and multitasking) 3. Lead infrastructure projects, coordinating with stakeholders, defining project scopes, schedules, allocating resources ensuring successful project delivery within defined timelines & budget constraints 4. Analyze infrastructure requirements, evaluate system capacity, and make recommendations for hardware, software, and network resources to support business growth. 5. Maintain documentation related to infrastructure design, configuration, security policies, incident response plans, procedures, troubleshooting guides, prepare regular reports on infrastructure performance, capacity and security metrics utilization. 6. Monitor the performance and availability of infrastructure components using various monitoring tools. 7. Proactive problem solving, troubleshoot system failures, and optimize performance to minimize downtime and disruptions. 8. Oversee HCI VxRail and NetApp data storage high availability of services. 9. Oversee all server/backup and restore meet service level agreement (SLA) 10. Analyze problems, monitoring, reporting all server/backup and restore data. 11. IT operation to comply SOX, Honda Policy, GITSP, GCP, GPP 12. Hardening security, IIS services, SQL Server, AS400 basis